Terms and Conditions
Welcome to Machon! These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing or using our website, placing an order, or otherwise engaging with us, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website and services.
1. General
1.1 Company Information
Machon is an online and in-store clothing retailer. We aim to offer high-quality apparel and exceptional customer service.
1.2 Eligibility
You must be at least 18 years old to make a purchase on our website. By placing an order, you confirm that you are legally capable of entering into binding contracts.
1.3 Accuracy of Information
We endeavor to provide accurate and up-to-date information regarding product descriptions, pricing, and availability. However, typographical errors or omissions may occur, and we reserve the right to correct such inaccuracies at any time without prior notice.
2. Orders and Payments
2.1 Order Acceptance
When you place an order, you will receive an order confirmation by email. This confirmation does not signify our acceptance of your order; it only confirms that we have received it. We reserve the right to accept or decline your order for any reason.
2.2 Pricing and Currency
All prices listed on our website are in Armenian Drams (AMD). Delivery charges (where applicable) will be added at checkout. We reserve the right to change product pricing at any time but will honor the pricing at the time the order was placed.
2.3 Payment Methods
We accept major payment methods such as credit cards, debit cards, and other electronic payment forms as shown at checkout. You represent and warrant that you have the legal right to use any payment method you choose when purchasing items from Machon.
3. Shipping & Delivery
Please refer to our Shipping & Pick-Up Information section below for detailed information on shipping methods, costs, and delivery timelines.
4. Returns and Exchanges
4.1 Return Period
We offer a 15-day return policy, starting from the day you receive your order.
4.2 Condition of Returned Items
All returned items must be unworn, unwashed, and in their original condition with the brand tag intact.
Receipt required for return: for any returns, customers must provide the original receipt or a valid proof of purchase.
Machon reserves the right to deny returns that do not meet these criteria.
4.3 Refunds
Once we receive and inspect the returned item(s), we will notify you via email regarding the status of your refund. Approved returns will be processed within a reasonable time frame, and the refund will be issued in the original form of payment.
4.4 Return Shipping Costs
Unless otherwise indicated, return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method for your own protection.
5. Intellectual Property
All content on our website, including images, text, design elements, and logos, are owned by or licensed to Machon and are protected by intellectual property laws. You may not reproduce, republish, or use any content without our express written consent.
6. Limitation of Liability
To the extent permitted by law, Machon and its employees, affiliates, and suppliers shall not be liable for any direct, indirect, or consequential damages arising out of or related to the use or inability to use our products or website.
7. Contact Us
If you have questions regarding these Terms, please contact our customer support team at:
Phone: +374 98 006 699
Email: support@machon.am